Root Cause Analysis

About Course

Root Cause Analysis for Food Safety teaches learners how to investigate food safety problems, identify the real underlying cause, and prevent the same issue from happening again. The course focuses on systems thinking, evidence-based investigation, corrective actions, and building safer food operations through continuous improvement.

Course Content

Module 1

Lesson 1 – Introduction to Root Cause Analysis
Quiz 1 – Introduction to Root Cause Analysis

Module 2
Master the structured five-step process for investigating any food safety incident — from making the situation safe and gathering evidence, to identifying the root cause, implementing corrective actions and verifying they have worked.

Module 3
Explore the practical tools used to uncover root causes: the 5 Whys, the Fishbone (Ishikawa) Diagram and Process Mapping. Learn which tool to use for which type of problem and how to apply each one correctly with real kitchen examples.

Module 4
Apply Root Cause Analysis specifically to allergen incidents — the highest-risk area for any food business. Learn how to investigate allergen failures, identify systemic gaps in allergen documentation and procedures, and build controls that prevent recurrence.

Module 5
Understand the difference between corrective action (stopping the immediate harm) and preventative action (fixing the root cause permanently). Learn how to write effective CAPA records, set monitoring periods and build documented evidence that your fixes are working — protecting your business legally and operationally.

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About Course

Course Content

Module 1

Lesson 1 – Introduction to Root Cause Analysis

Quiz 1 – Introduction to Root Cause Analysis

Module 2
Master the structured five-step process for investigating any food safety incident — from making the situation safe and gathering evidence, to identifying the root cause, implementing corrective actions and verifying they have worked.

Lesson 2 – The 5-Step RCA Process

Quiz 2 – The 5-Step RCA Process

Module 3
Explore the practical tools used to uncover root causes: the 5 Whys, the Fishbone (Ishikawa) Diagram and Process Mapping. Learn which tool to use for which type of problem and how to apply each one correctly with real kitchen examples.

Lesson 3 – RCA Tools

Quiz 3 – RCA Tools

Module 4
Apply Root Cause Analysis specifically to allergen incidents — the highest-risk area for any food business. Learn how to investigate allergen failures, identify systemic gaps in allergen documentation and procedures, and build controls that prevent recurrence.

Lesson 4 – RCA Applied to Allergen Incidents

Quiz 4 – RCA Applied to Allergen Incidents

Lesson 5: Corrective and Preventative Action

Quiz 5 – Corrective and Preventative Action

About Course

Course Content

Module 1

Lesson 1 – Introduction to Root Cause Analysis

Quiz 1 – Introduction to Root Cause Analysis

Module 2 Master the structured five-step process for investigating any food safety incident — from making the situation safe and gathering evidence, to identifying the root cause, implementing corrective actions and verifying they have worked.

Lesson 2 – The 5-Step RCA Process

Quiz 2 – The 5-Step RCA Process

Module 3 Explore the practical tools used to uncover root causes: the 5 Whys, the Fishbone (Ishikawa) Diagram and Process Mapping. Learn which tool to use for which type of problem and how to apply each one correctly with real kitchen examples.

Lesson 3 – RCA Tools

Quiz 3 – RCA Tools

Module 4 Apply Root Cause Analysis specifically to allergen incidents — the highest-risk area for any food business. Learn how to investigate allergen failures, identify systemic gaps in allergen documentation and procedures, and build controls that prevent recurrence.

Lesson 4 – RCA Applied to Allergen Incidents

Quiz 4 – RCA Applied to Allergen Incidents

Lesson 5: Corrective and Preventative Action

Quiz 5 – Corrective and Preventative Action

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Module 2
Master the structured five-step process for investigating any food safety incident — from making the situation safe and gathering evidence, to identifying the root cause, implementing corrective actions and verifying they have worked.

Module 3
Explore the practical tools used to uncover root causes: the 5 Whys, the Fishbone (Ishikawa) Diagram and Process Mapping. Learn which tool to use for which type of problem and how to apply each one correctly with real kitchen examples.

Module 4
Apply Root Cause Analysis specifically to allergen incidents — the highest-risk area for any food business. Learn how to investigate allergen failures, identify systemic gaps in allergen documentation and procedures, and build controls that prevent recurrence.